Sell your device

How selling your device works

From your first message to payment, here is what happens and in what order: you get an offer, you decide, we arrange handover, and we check the device before agreeing the final price.

Get an offer for your device Call Us: 0161 820 1992 Talk to Us

The five steps

  1. Tell us about your device

    Choose the device type and describe the model, its condition, any faults and any repairs or upgrades.

  2. Add photos and your details

    Upload clear photos, including any damage, and give us your contact details and postcode.

  3. We review it and reply by email

    If it is something we can use, we email you an offer based on what you have told us. Offers are valid for seven days.

  4. Accept, then arrange handover

    If you accept, we arrange collection for selected Manchester and nearby postcodes, or send you written instructions for posting it.

  5. We inspect it and pay you

    We check the device matches your description and agree the final price with you, then pay by bank transfer to an account in your name.

1. Tell us about the device

Choose MacBook, laptop, desktop PC, mobile phone or another device, then give us the make and model, roughly how old it is, and the specification if you know it. Describe its condition honestly, including every fault and every mark or crack. If you do not know something technical, “I don’t know” is fine.

Tell us about any repairs, upgrades or replaced parts. We assess these individually: an official manufacturer repair or a properly fitted upgrade need not rule a device out, and upgraded desktops and custom builds are welcome. The device must be complete.

You also confirm that you are 18 or over and own the device (or are authorised by the business that owns it to sell it), and that you can remove any account or management locks before a sale.

Each device page explains what helps: MacBooks, laptops, desktop PCs and mobile phones.

2. Add photos and your details

Upload clear photos in good light: the whole device, the screen switched on if it works, and a close-up of any damage. Then add your name, email address and postcode. A phone number is optional.

Please do not include passwords, passcodes, recovery keys, bank details or identity documents. We do not need them to make an offer.

3. We review it and reply by email

We will review your details and reply by email. If the device is something we can use, we send you an offer, valid for seven calendar days. If it is not, we will let you know. We do not buy every device, and we cannot say what an offer will be until we have seen the details.

4. Accept, then arrange collection or postage

Nothing is collected or posted until you have accepted an offer. Once you have, we agree a reasonable time for the handover, and there are two routes.

Collection in Manchester

We collect from selected Manchester and nearby postcodes. We check your postcode before offering collection, then arrange a date and time with you. There is no charge for collection and nothing is deducted from the offer later.

Posting from elsewhere in the UK

If collection is not available, we email you written instructions, including the address to send it to. You send the device by a tracked service with suitable cover for its value, in a rigid box with cushioning on every side. We do not provide a prepaid label. Devices with a swollen, damaged or recalled battery cannot be posted. Read the posting guide.

Please wait for our instructions rather than sending anything unannounced, and do not post a device to an address from our website footer. We do not have a shop and do not take walk-ins.

Before handover, back up your data, sign out of your accounts, remove any activation lock and erase the device if it works. See the preparation guide.

5. We inspect it, agree the price and pay you

When the device reaches us, we check it against your description and photos, and check proof of ownership and the serial number or IMEI. We cannot buy devices reported lost, stolen or blocked, or that are still activation locked or managed by an organisation.

If everything matches, we agree the final price with you and pay by bank transfer to an account in your name.

If the device is not as described

We send you what we found and a revised offer. You are free to decline it, in which case we return the device:

  • If the device matches your description and we withdraw our offer anyway, we pay the return postage.
  • If a material fault, previous repair, missing part or lock was not disclosed, you pay for tracked return postage. We confirm the cost with you before sending it.

We do not dispose of or take parts from a device we have not bought while this is being resolved. Full details are in our device purchase terms.

Questions about the process

Am I committed to selling once I send the form?
No. The form is a request for an offer. You decide whether to accept any offer we make.
How long is an offer valid?
Seven calendar days from the date of our offer email. If you accept within that time, we agree a reasonable period for collection or delivery. If the device reaches us much later than agreed, we may need to recheck the offer.
How do you decide whether you can collect?
We collect from selected Manchester and nearby postcodes. We check your postcode before offering collection, so the postcode on its own does not guarantee it. Collection is free: there is no charge and nothing is deducted later.
Can I drop the device off instead?
Please do not bring a device without arranging it with us. We work by appointment and arranged collection and do not take walk-ins.
How and when will I be paid?
By bank transfer to an account in your name, after we have inspected the device and agreed the final price with you. We never ask for bank details on the enquiry form.

More about selling to us

What We BuyPrepare Your DevicePosting Your DeviceDevice Purchase TermsSell a MacBookSell a LaptopSell a Desktop PCSell a Mobile Phone

Thinking of selling?

Send us the details and a few photos. If it is something we can use, we will email you an offer. There is no obligation to accept.

Get an offer for your device Call Us: 0161 820 1992 Talk to Us

Any offer we make is based on the details and photos you send, and is valid for seven days. It is subject to us checking the device when we receive it and confirming it matches your description.

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