We accept all major payment methods, processed securely by our PCI-compliant partners:

• Visa, Mastercard and American Express (via Stripe)
• Klarna: Buy Now, Pay Later (subject to Klarna’s own terms and eligibility)

We never store full card details on our systems.

Payment is taken at the time of checkout. By submitting payment you confirm that you are authorised to use the payment method provided.

Placing an order and receiving an automated acknowledgement does not yet form a contract. A legally binding contract is formed only when we send you an Order Confirmation email confirming your order has been accepted and dispatched.

If your order hasn’t been dispatched yet, contact us as soon as possible at info@manchester-pc.co.uk and we’ll do our best to amend or cancel it.

As a Consumer you also have a statutory right to cancel within 14 days of receiving your goods. See our Returns section below.

Yes. All prices are shown in British Pounds Sterling (GBP) and include VAT at the applicable rate unless stated otherwise. The price you pay is the price shown when your Order Confirmation is issued.

If we spot a significant pricing error before dispatching your order, we’ll contact you and offer the choice to buy at the correct price or cancel for a full refund. We’re not obliged to fulfil an order at an incorrect price.

We currently deliver to addresses within the United Kingdom. International shipping may be available for selected items, so contact us for a quote.

Estimated delivery times and costs are shown at checkout and in your Order Confirmation. These are estimates, not guaranteed dates, and we can’t be held liable for delays caused by carriers, extreme weather, or other circumstances beyond our control.

The carrier will leave a card or notification with instructions for re-delivery or collection. If a parcel is returned to us due to a failed delivery we’ll contact you, and re-delivery charges may apply.

Risk of loss or damage passes to you once the goods are delivered to your specified address. If your order arrives damaged or doesn’t arrive, contact us right away and we’ll help put it right.

Yes. As a Consumer you can cancel your order within 14 days of receiving your goods, without giving a reason, under the Consumer Contracts Regulations 2013.

Notify us at info@manchester-pc.co.uk within 14 days, then return the goods within a further 14 days. Return postage is your responsibility unless the item is faulty or was sent in error.

Items must be returned in their original, unused condition with all original packaging, accessories and documentation. We may deduct from your refund if the value of the goods has been reduced by handling beyond what’s necessary to establish their nature and functioning.

Once we receive and inspect your return, we process your refund within 14 days using your original payment method. Delivery charges are refunded only where you cancel the entire order.

Under the Consumer Rights Act 2015, if goods are faulty, not as described, or not fit for purpose, you’re entitled to:

• A full refund within 30 days of purchase
• A repair or replacement after 30 days (one opportunity to repair before you can reject)
• A partial or full refund after 6 months if a repair or replacement isn’t possible

These statutory rights are in addition to any manufacturer warranty.

Yes. All products are covered by the manufacturer’s warranty for the period stated on the product listing.

Yes, as an authorised be quiet! Service Centre and Reseller, we can handle warranty claims for be quiet! products directly, so you don’t have to deal with a third party.

• Physical or accidental damage and misuse beyond fair wear and tear
• Damage from incorrect installation or use outside manufacturer guidelines
• Consumable parts (e.g. thermal paste, filters) unless specifically covered
• Products with tampered or removed serial numbers or warranty seals

Email us at info@manchester-pc.co.uk with your order number and a description of the fault. We’ll advise you on the next steps. Proof of purchase is required for all warranty claims.

We take care to display accurate descriptions, images and specifications. Minor variations in colour, appearance or packaging may occur, and product images are for illustrative purposes only.

Absolutely. We are an authorised be quiet! reseller, so every be quiet! product is genuine and comes with full manufacturer warranty cover.

All products are subject to availability. If a product becomes unavailable after you order, we’ll notify you promptly and provide a full refund or an agreed alternative. For restock timings, just get in touch.

You can check out without registering, but creating an account lets you track orders, view your history, and check out faster next time. You’re responsible for keeping your login details confidential.

Your data is processed lawfully, fairly and transparently under the UK GDPR and Data Protection Act 2018. For full details, see our Privacy Policy.

Notify us immediately at info@manchester-pc.co.uk if you suspect any unauthorised use of your account. We’ll help you secure it and can suspend access if needed.