{"id":39343,"date":"2026-06-03T17:01:31","date_gmt":"2026-06-03T16:01:31","guid":{"rendered":"https:\/\/www.manchester-pc.co.uk\/shop\/warranty-support\/"},"modified":"2026-06-03T17:10:17","modified_gmt":"2026-06-03T16:10:17","slug":"warranty-support","status":"publish","type":"page","link":"https:\/\/www.manchester-pc.co.uk\/shop\/warranty-support\/","title":{"rendered":"Warranty Support"},"content":{"rendered":"\n<div class=\"mpc-pol\">\n<style>\n  .mpc-pol{ --o:#F47C33; --od:rgba(244,124,51,.10); --om:rgba(244,124,51,.22);\n    --bg:#0e1217; --s:#161c23; --s2:#1c242d; --bd:rgba(255,255,255,.07); --bd2:rgba(255,255,255,.12);\n    --tx:#c9d1d9; --mu:#8b949e; --hd:#fff;\n    background:var(--bg); color:var(--tx); line-height:1.75;\n    font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,Oxygen,Ubuntu,Cantarell,'Open Sans',sans-serif; }\n  .mpc-pol *,.mpc-pol *::before,.mpc-pol *::after{box-sizing:border-box;}\n  .mpc-pol-bleed{ position:relative; left:50%; width:100vw; margin-left:-50vw; 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grid-template-columns:1fr 1fr 1fr; gap:14px; margin-top:6px; }\n  .mpc-pol-cc{ background:var(--s2); border:1px solid var(--bd); border-radius:7px; padding:16px 18px; }\n  .mpc-pol-cc .k{ display:block; font-size:10px; font-weight:700; letter-spacing:.7px; text-transform:uppercase; color:var(--o); margin-bottom:5px; }\n  .mpc-pol-cc a,.mpc-pol-cc span{ font-size:.92rem; color:var(--hd); text-decoration:none; }\n  .mpc-pol-cc a:hover{ color:var(--o); }\n  .mpc-pol a.bq{ color:inherit; text-decoration:none; border-bottom:1px solid var(--om); }\n  .mpc-pol a.bq:hover{ color:var(--o); border-color:var(--o); }\n  @media (max-width:640px){ .mpc-pol-section{ padding:26px 22px; } .mpc-pol-contact{ grid-template-columns:1fr; }\n    .mpc-pol-shell{ width:calc(100% - 32px); } .mpc-pol-hero-in{ width:calc(100% - 32px); } }\n  \/* sit the full-width hero flush under the nav *\/\n  .wd-content-layout{ padding-block:0 !important; }\n<\/style>\n  <section class=\"mpc-pol-bleed mpc-pol-hero\">\n    <div class=\"mpc-pol-hero-in\">\n      <div class=\"mpc-pol-eyebrow\"><i><\/i><span>Manchester PC \u00b7 Customer Support<\/span><\/div>\n      <h1>Warranty <span>Support<\/span><\/h1>\n      <p>How warranty cover works on the products we sell, and how to raise a claim with our UK-based team.<\/p>\n      <div class=\"mpc-pol-meta\"><div><svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"18\" rx=\"2\"\/><line x1=\"16\" y1=\"2\" x2=\"16\" y2=\"6\"\/><line x1=\"8\" y1=\"2\" x2=\"8\" y2=\"6\"\/><line x1=\"3\" y1=\"10\" x2=\"21\" y2=\"10\"\/><\/svg> Last updated: June 2026<\/div><div><svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg> Authorised <a class=\"bq\" href=\"https:\/\/www.bequiet.com\/en\" target=\"_blank\" rel=\"nofollow noopener\">be quiet!<\/a> Service Centre<\/div><div><svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg> Consumer Rights Act 2015<\/div><\/div>\n    <\/div>\n  <\/section>\n\n  <div class=\"mpc-pol-shell\">\n\n    <section class=\"mpc-pol-section\">\n      <h2><span class=\"mpc-pol-num\">01<\/span> Manufacturer Warranty<\/h2>\n      <p>Every product we sell is covered by the <strong>manufacturer&#8217;s warranty<\/strong> for the period stated on its product page. This protects you against manufacturing defects and faults that arise under normal use within the warranty period.<\/p>\n    <\/section>\n    <section class=\"mpc-pol-section\">\n      <h2><span class=\"mpc-pol-num\">02<\/span> An Authorised <a class=\"bq\" href=\"https:\/\/www.bequiet.com\/en\" target=\"_blank\" rel=\"nofollow noopener\">be quiet!<\/a> Service Centre<\/h2>\n      <p>We are proud to be an authorised <strong><a class=\"bq\" href=\"https:\/\/www.bequiet.com\/en\" target=\"_blank\" rel=\"nofollow noopener\">be quiet!<\/a> service centre<\/strong> and reseller. That means we can handle warranty claims for <a class=\"bq\" href=\"https:\/\/www.bequiet.com\/en\" target=\"_blank\" rel=\"nofollow noopener\">be quiet!<\/a> products directly, so you deal with our UK team rather than being routed through an overseas channel.<\/p>      <div class=\"mpc-pol-hl\"><p>Every <a class=\"bq\" href=\"https:\/\/www.bequiet.com\/en\" target=\"_blank\" rel=\"nofollow noopener\">be quiet!<\/a> product we sell is genuine, sourced through official channels, and backed by full manufacturer warranty with local UK support.<\/p><\/div>\n    <\/section>\n    <section class=\"mpc-pol-section\">\n      <h2><span class=\"mpc-pol-num\">03<\/span> What Is Covered<\/h2>\n      <p>Warranty cover applies to defects in materials and workmanship, and to faults that develop under normal, intended use within the stated warranty period. Where a valid claim is upheld, the remedy is repair or replacement in line with the manufacturer&#8217;s terms.<\/p>\n    <\/section>\n    <section class=\"mpc-pol-section\">\n      <h2><span class=\"mpc-pol-num\">04<\/span> What Is Not Covered<\/h2>\n      <ul class=\"mpc-pol-list\"><li>Physical or accidental damage, and misuse beyond fair wear and tear.<\/li><li>Damage caused by incorrect installation or use outside the manufacturer&#8217;s guidelines.<\/li><li>Consumable parts, such as thermal paste or filters, unless specifically covered.<\/li><li>Products with tampered or removed serial numbers or warranty seals.<\/li><\/ul>\n    <\/section>\n    <section class=\"mpc-pol-section\">\n      <h2><span class=\"mpc-pol-num\">05<\/span> How to Make a Claim<\/h2>\n      <p>Email us at <a href=\"mailto:info@manchester-pc.co.uk\">info@manchester-pc.co.uk<\/a> with your order number and a clear description of the fault. Photos or a short video can help us diagnose the issue quickly.<\/p>      <ul class=\"mpc-pol-list\"><li>We will review the fault and advise on the next steps.<\/li><li>Proof of purchase is required for all warranty claims.<\/li><li>Where needed, we will arrange repair, replacement, or onward handling with <a class=\"bq\" href=\"https:\/\/www.bequiet.com\/en\" target=\"_blank\" rel=\"nofollow noopener\">be quiet!<\/a>.<\/li><\/ul>\n    <\/section>\n    <section class=\"mpc-pol-section\">\n      <h2><span class=\"mpc-pol-num\">06<\/span> Your Statutory Rights<\/h2>\n      <p>Your rights under the Consumer Rights Act 2015 apply in addition to any manufacturer warranty. If goods are faulty, not as described, or not fit for purpose, you may be entitled to a refund, repair or replacement, depending on how long you have had the item. See our <a href=\"\/shop\/delivery-returns\/\">Delivery &amp; Returns<\/a> page for details.<\/p>\n    <\/section>\n    <section class=\"mpc-pol-section\">\n      <h2><span class=\"mpc-pol-num\">07<\/span> Need a Hand?<\/h2>\n      <p>If you have any questions about warranty or support, or want to start a claim or return, get in touch and our UK-based team will help.<\/p>\n      <div class=\"mpc-pol-contact\">\n        <div class=\"mpc-pol-cc\"><span class=\"k\">Email<\/span><a href=\"mailto:info@manchester-pc.co.uk\">info@manchester-pc.co.uk<\/a><\/div>\n        <div class=\"mpc-pol-cc\"><span class=\"k\">Phone<\/span><a href=\"tel:01618201992\">0161 820 1992<\/a><\/div>\n        <div class=\"mpc-pol-cc\"><span class=\"k\">Hours<\/span><span>Mon to Fri, 09:00 to 17:30<\/span><\/div>\n      <\/div>\n    <\/section>\n\n  <\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>Manchester PC \u00b7 Customer Support Warranty Support How warranty cover works on the products we sell, and how to raise<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"warranty support","_yoast_wpseo_title":"Warranty Support | Manchester PC","_yoast_wpseo_metadesc":"Warranty support for the be quiet! products we sell: what's covered, what isn't, how to make a claim, and your statutory rights. 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