{"id":38076,"date":"2026-03-10T16:11:43","date_gmt":"2026-03-10T16:11:43","guid":{"rendered":"https:\/\/www.manchester-pc.co.uk\/shop\/?page_id=38076"},"modified":"2026-06-04T16:27:30","modified_gmt":"2026-06-04T15:27:30","slug":"terms-conditions","status":"publish","type":"page","link":"https:\/\/www.manchester-pc.co.uk\/shop\/terms-conditions\/","title":{"rendered":"Terms &amp; Conditions"},"content":{"rendered":"\n<div class=\"mpc-tc\">\n  <style>\n    \/* =========================================\n       Manchester PC \u2014 Terms & Conditions\n       Dark premium aesthetic, be quiet! Edition\n    ========================================= *\/\n\n    .mpc-tc {\n      --tc-orange:      #F47C33;\n      --tc-orange-dim:  rgba(244,124,51,0.10);\n      --tc-orange-mid:  rgba(244,124,51,0.20);\n      --tc-teal:        #005C5C;\n      --tc-bg:          #0e1217;\n      --tc-surface:     #161c23;\n      --tc-surface-2:   #1c242d;\n      --tc-border:      rgba(255,255,255,0.07);\n      --tc-border-mid:  rgba(255,255,255,0.12);\n      --tc-text:        #c9d1d9;\n      --tc-muted:       #8b949e;\n      --tc-heading:     #ffffff;\n\n      background: var(--tc-bg);\n      color: var(--tc-text);\n      font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', sans-serif;\n      line-height: 1.75;\n      padding: 0;\n      margin: 0;\n    }\n\n    .mpc-tc *,\n    .mpc-tc *::before,\n    .mpc-tc *::after {\n      box-sizing: border-box;\n    }\n\n    \/* \u2500\u2500 Shell \u2500\u2500 *\/\n    .mpc-tc-shell {\n      width: min(1100px, calc(100% - 48px));\n      margin: 0 auto;\n      padding: 72px 0 80px;\n    }\n\n    \/* \u2500\u2500 Hero \u2500\u2500 *\/\n    .mpc-tc-hero {\n      margin-bottom: 60px;\n    }\n\n    .mpc-tc-eyebrow {\n      display: inline-flex;\n      align-items: center;\n      gap: 10px;\n      margin-bottom: 22px;\n      padding: 8px 16px;\n      background: var(--tc-surface);\n      border: 1px solid var(--tc-border);\n      border-left: 3px solid var(--tc-orange);\n      border-radius: 4px;\n    }\n\n    .mpc-tc-eyebrow-dot {\n      width: 7px;\n      height: 7px;\n      border-radius: 50%;\n      background: var(--tc-orange);\n      box-shadow: 0 0 8px rgba(244,124,51,0.55);\n      flex-shrink: 0;\n    }\n\n    .mpc-tc-eyebrow span {\n      font-size: 11px;\n      font-weight: 700;\n      letter-spacing: 1px;\n      text-transform: uppercase;\n      color: var(--tc-muted);\n    }\n\n    .mpc-tc-hero h1 {\n      font-size: clamp(2rem, 4vw, 2.8rem);\n      font-weight: 800;\n      color: var(--tc-heading);\n      margin: 0 0 16px;\n      letter-spacing: -0.5px;\n      line-height: 1.15;\n    }\n\n    .mpc-tc-hero h1 span {\n      color: var(--tc-orange);\n    }\n\n    .mpc-tc-meta {\n      display: flex;\n      align-items: center;\n      gap: 24px;\n      flex-wrap: wrap;\n    }\n\n    .mpc-tc-meta-item {\n      display: flex;\n      align-items: center;\n      gap: 7px;\n      font-size: 13px;\n      color: var(--tc-muted);\n    }\n\n    .mpc-tc-meta-item svg {\n      color: var(--tc-orange);\n      flex-shrink: 0;\n    }\n\n    \/* \u2500\u2500 Layout \u2500\u2500 *\/\n    .mpc-tc-layout {\n      display: grid;\n      grid-template-columns: 1fr 260px;\n      gap: 40px;\n      align-items: start;\n    }\n\n    \/* \u2500\u2500 Sticky ToC \u2500\u2500 *\/\n    .mpc-tc-toc {\n      position: sticky;\n      top: 24px;\n      background: var(--tc-surface);\n      border: 1px solid var(--tc-border);\n      border-radius: 8px;\n      overflow: hidden;\n    }\n\n    .mpc-tc-toc-header {\n      padding: 16px 20px;\n      border-bottom: 1px solid var(--tc-border);\n      display: flex;\n      align-items: center;\n      gap: 10px;\n    }\n\n    .mpc-tc-toc-header h2 {\n      font-size: 11px;\n      font-weight: 700;\n      letter-spacing: 1px;\n      text-transform: uppercase;\n      color: var(--tc-heading);\n      margin: 0;\n    }\n\n    .mpc-tc-toc-icon {\n      display: inline-flex;\n      align-items: center;\n      justify-content: center;\n      width: 26px;\n      height: 26px;\n      border-radius: 5px;\n      background: var(--tc-orange-dim);\n      border: 1px solid var(--tc-orange-mid);\n      color: var(--tc-orange);\n      font-size: 12px;\n      flex-shrink: 0;\n    }\n\n    .mpc-tc-toc nav {\n      padding: 12px 0;\n    }\n\n    .mpc-tc-toc nav a {\n      display: flex;\n      align-items: baseline;\n      gap: 10px;\n      padding: 9px 20px;\n      font-size: 12.5px;\n      color: var(--tc-muted);\n      text-decoration: none;\n      line-height: 1.45;\n      transition: color .2s, background .2s;\n      border-left: 2px solid transparent;\n    }\n\n    .mpc-tc-toc nav a:hover {\n      color: var(--tc-text);\n      background: rgba(255,255,255,0.03);\n      border-left-color: var(--tc-orange);\n    }\n\n    .mpc-tc-toc nav a .toc-num {\n      font-size: 10px;\n      font-weight: 700;\n      color: var(--tc-orange);\n      opacity: 0.8;\n      flex-shrink: 0;\n      min-width: 18px;\n    }\n\n    \/* \u2500\u2500 Section cards \u2500\u2500 *\/\n    .mpc-tc-content {\n      min-width: 0;\n    }\n\n    .mpc-tc-section {\n      background: var(--tc-surface);\n      border: 1px solid var(--tc-border);\n      border-radius: 8px;\n      padding: 36px 40px;\n      margin-bottom: 20px;\n      scroll-margin-top: 32px;\n    }\n\n    .mpc-tc-section h2 {\n      display: flex;\n      align-items: center;\n      gap: 14px;\n      font-size: 1.25rem;\n      font-weight: 700;\n      color: var(--tc-heading);\n      margin: 0 0 24px;\n      padding-bottom: 18px;\n      border-bottom: 1px solid var(--tc-border);\n    }\n\n    .mpc-tc-section-num {\n      display: inline-flex;\n      align-items: center;\n      justify-content: center;\n      min-width: 32px;\n      height: 32px;\n      padding: 0 8px;\n      background: var(--tc-orange-dim);\n      border: 1px solid var(--tc-orange-mid);\n      border-radius: 5px;\n      font-size: 12px;\n      font-weight: 800;\n      color: var(--tc-orange);\n      letter-spacing: 0.3px;\n      flex-shrink: 0;\n    }\n\n    .mpc-tc-section h3 {\n      font-size: 0.9375rem;\n      font-weight: 700;\n      color: var(--tc-heading);\n      margin: 28px 0 10px;\n      padding-left: 12px;\n      border-left: 2px solid var(--tc-orange);\n    }\n\n    .mpc-tc-section p {\n      font-size: 0.9375rem;\n      color: var(--tc-text);\n      margin: 0 0 16px;\n    }\n\n    .mpc-tc-section p:last-child {\n      margin-bottom: 0;\n    }\n\n    .mpc-tc-section ul,\n    .mpc-tc-section ol {\n      margin: 0 0 16px 0;\n      padding: 0;\n      list-style: none;\n    }\n\n    .mpc-tc-section ul li,\n    .mpc-tc-section ol li {\n      position: relative;\n      padding: 9px 14px 9px 40px;\n      font-size: 0.9375rem;\n      color: var(--tc-text);\n      border-radius: 5px;\n      margin-bottom: 4px;\n      background: rgba(255,255,255,0.02);\n      border: 1px solid transparent;\n      transition: border-color .2s, background .2s;\n    }\n\n    .mpc-tc-section ul li:hover,\n    .mpc-tc-section ol li:hover {\n      background: rgba(244,124,51,0.04);\n      border-color: var(--tc-border);\n    }\n\n    .mpc-tc-section ul li::before {\n      content: \"\";\n      position: absolute;\n      left: 16px;\n      top: 50%;\n      transform: translateY(-50%);\n      width: 6px;\n      height: 6px;\n      border-radius: 50%;\n      background: var(--tc-orange);\n      opacity: 0.7;\n    }\n\n    .mpc-tc-section ol {\n      counter-reset: tc-ol;\n    }\n\n    .mpc-tc-section ol li::before {\n      counter-increment: tc-ol;\n      content: counter(tc-ol);\n      position: absolute;\n      left: 13px;\n      top: 9px;\n      font-size: 10px;\n      font-weight: 800;\n      color: var(--tc-orange);\n      line-height: 1.4;\n    }\n\n    .mpc-tc-section ul li:last-child,\n    .mpc-tc-section ol li:last-child {\n      margin-bottom: 0;\n    }\n\n    .mpc-tc-section strong {\n      color: var(--tc-heading);\n      font-weight: 600;\n    }\n\n    .mpc-tc-section a {\n      color: var(--tc-orange);\n      text-decoration: none;\n      transition: opacity .2s;\n    }\n\n    .mpc-tc-section a:hover {\n      opacity: 0.8;\n      text-decoration: underline;\n    }\n\n    \/* \u2500\u2500 Info \/ warning boxes \u2500\u2500 *\/\n    .mpc-tc-highlight {\n      background: var(--tc-surface-2);\n      border: 1px solid var(--tc-border);\n      border-left: 3px solid var(--tc-orange);\n      border-radius: 0 6px 6px 0;\n      padding: 18px 22px;\n      margin: 20px 0 0;\n    }\n\n    .mpc-tc-highlight p {\n      margin: 0;\n      font-size: 0.875rem;\n      color: var(--tc-muted);\n    }\n\n    .mpc-tc-highlight p strong {\n      color: var(--tc-text);\n    }\n\n    .mpc-tc-highlight + .mpc-tc-highlight {\n      margin-top: 12px;\n    }\n\n    \/* \u2500\u2500 Definition table \u2500\u2500 *\/\n    .mpc-tc-defs {\n      display: grid;\n      grid-template-columns: auto 1fr;\n      gap: 0;\n      border: 1px solid var(--tc-border);\n      border-radius: 6px;\n      overflow: hidden;\n    }\n\n    .mpc-tc-def-term,\n    .mpc-tc-def-desc {\n      padding: 12px 18px;\n      font-size: 0.875rem;\n      border-bottom: 1px solid var(--tc-border);\n    }\n\n    .mpc-tc-def-term:last-of-type,\n    .mpc-tc-def-desc:last-of-type {\n      border-bottom: none;\n    }\n\n    .mpc-tc-def-term {\n      font-weight: 700;\n      color: var(--tc-orange);\n      background: var(--tc-surface-2);\n      white-space: nowrap;\n      border-right: 1px solid var(--tc-border);\n    }\n\n    .mpc-tc-def-desc {\n      color: var(--tc-text);\n      background: rgba(255,255,255,0.015);\n    }\n\n    \/* \u2500\u2500 Step timeline (order process) \u2500\u2500 *\/\n    .mpc-tc-steps {\n      display: flex;\n      flex-direction: column;\n      gap: 0;\n      margin: 4px 0 0;\n    }\n\n    .mpc-tc-step {\n      display: grid;\n      grid-template-columns: 40px 1fr;\n      gap: 0 16px;\n      position: relative;\n    }\n\n    .mpc-tc-step:not(:last-child) .mpc-tc-step-line {\n      position: absolute;\n      left: 19px;\n      top: 40px;\n      bottom: 0;\n      width: 2px;\n      background: var(--tc-border);\n    }\n\n    .mpc-tc-step-num {\n      display: flex;\n      align-items: center;\n      justify-content: center;\n      width: 40px;\n      height: 40px;\n      border-radius: 50%;\n      background: var(--tc-orange-dim);\n      border: 1px solid var(--tc-orange-mid);\n      color: var(--tc-orange);\n      font-size: 13px;\n      font-weight: 800;\n      flex-shrink: 0;\n      position: relative;\n      z-index: 1;\n    }\n\n    .mpc-tc-step-body {\n      padding: 8px 0 28px;\n    }\n\n    .mpc-tc-step-body strong {\n      display: block;\n      font-size: 0.9rem;\n      color: var(--tc-heading);\n      margin-bottom: 4px;\n    }\n\n    .mpc-tc-step-body p {\n      margin: 0;\n      font-size: 0.875rem;\n      color: var(--tc-muted);\n    }\n\n    \/* \u2500\u2500 Contact card \u2500\u2500 *\/\n    .mpc-tc-contact-card {\n      background: var(--tc-surface-2);\n      border: 1px solid var(--tc-border-mid);\n      border-radius: 8px;\n      padding: 28px 32px;\n      display: flex;\n      flex-direction: column;\n      gap: 16px;\n    }\n\n    .mpc-tc-contact-card h3 {\n      font-size: 1rem;\n      font-weight: 700;\n      color: var(--tc-heading);\n      margin: 0 0 4px;\n      padding: 0;\n      border: none;\n    }\n\n    .mpc-tc-contact-row {\n      display: grid;\n      grid-template-columns: 36px 1fr;\n      gap: 12px;\n      align-items: start;\n    }\n\n    .mpc-tc-contact-icon {\n      display: inline-flex;\n      align-items: center;\n      justify-content: center;\n      width: 36px;\n      height: 36px;\n      border-radius: 6px;\n      background: var(--tc-orange-dim);\n      border: 1px solid var(--tc-orange-mid);\n      color: var(--tc-orange);\n      font-size: 15px;\n      flex-shrink: 0;\n    }\n\n    .mpc-tc-contact-row-label {\n      display: block;\n      font-size: 10px;\n      font-weight: 700;\n      letter-spacing: 0.7px;\n      text-transform: uppercase;\n      color: var(--tc-muted);\n      margin-bottom: 3px;\n    }\n\n    .mpc-tc-contact-row a,\n    .mpc-tc-contact-row span {\n      font-size: 14px;\n      color: var(--tc-text);\n      text-decoration: none;\n      line-height: 1.5;\n      transition: color .2s;\n    }\n\n    .mpc-tc-contact-row a:hover {\n      color: var(--tc-orange);\n    }\n\n    \/* \u2500\u2500 Responsive \u2500\u2500 *\/\n    @media (max-width: 900px) {\n      .mpc-tc-shell {\n        width: calc(100% - 40px);\n        padding: 52px 0 60px;\n      }\n\n      .mpc-tc-layout {\n        grid-template-columns: 1fr;\n      }\n\n      .mpc-tc-toc {\n        position: static;\n        order: -1;\n      }\n\n      .mpc-tc-toc nav {\n        display: grid;\n        grid-template-columns: 1fr 1fr;\n      }\n    }\n\n    @media (max-width: 580px) {\n      .mpc-tc-shell {\n        width: calc(100% - 28px);\n        padding: 40px 0 52px;\n      }\n\n      .mpc-tc-section {\n        padding: 26px 22px;\n      }\n\n      .mpc-tc-toc nav {\n        grid-template-columns: 1fr;\n      }\n\n      .mpc-tc-contact-card {\n        padding: 22px 20px;\n      }\n\n      .mpc-tc-defs {\n        grid-template-columns: 1fr;\n      }\n\n      .mpc-tc-def-term {\n        border-right: none;\n        border-bottom: 1px solid var(--tc-border);\n        padding-bottom: 6px;\n      }\n\n      .mpc-tc-def-desc {\n        padding-top: 6px;\n      }\n\n      .mpc-tc-hero h1 {\n        font-size: 1.75rem;\n      }\n    }\n  <\/style>\n\n  <div class=\"mpc-tc-shell\">\n\n    <!-- Hero -->\n    <div class=\"mpc-tc-hero\">\n      <div class=\"mpc-tc-eyebrow\">\n        <div class=\"mpc-tc-eyebrow-dot\"><\/div>\n        <span>Manchester PC Services LTD &nbsp;\u00b7&nbsp; England &amp; Wales<\/span>\n      <\/div>\n      <h1>Terms &amp; <span>Conditions<\/span><\/h1>\n      <div class=\"mpc-tc-meta\">\n        <div class=\"mpc-tc-meta-item\">\n          <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"18\" rx=\"2\"\/><line x1=\"16\" y1=\"2\" x2=\"16\" y2=\"6\"\/><line x1=\"8\" y1=\"2\" x2=\"8\" y2=\"6\"\/><line x1=\"3\" y1=\"10\" x2=\"21\" y2=\"10\"\/><\/svg>\n          Last updated: March 10, 2026\n        <\/div>\n        <div class=\"mpc-tc-meta-item\">\n          <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg>\n          Consumer Rights Act 2015\n        <\/div>\n        <div class=\"mpc-tc-meta-item\">\n          <svg width=\"14\" height=\"14\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2.2\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><polyline points=\"12 6 12 12 16 14\"\/><\/svg>\n          Effective immediately\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"mpc-tc-layout\">\n\n      <!-- Main content -->\n      <div class=\"mpc-tc-content\">\n\n        <!-- 1. About Us -->\n        <section class=\"mpc-tc-section\" id=\"about\">\n          <h2><span class=\"mpc-tc-section-num\">01<\/span> About Us<\/h2>\n          <p>These Terms and Conditions (&#8220;Terms&#8221;) govern your use of our website at <a href=\"https:\/\/www.manchester-pc.co.uk\/shop\">manchester-pc.co.uk\/shop<\/a> and any purchase you make from us. Please read them carefully before placing an order.<\/p>\n          <p>By using our website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our site or services.<\/p>\n          <div class=\"mpc-tc-highlight\">\n            <p><strong>Manchester PC Services LTD<\/strong> is a company registered in England and Wales. Registered office: Cariocca Enterprises, 2 Sawley Road, Miles Platting, Manchester, M40 8BB. References to &#8220;we&#8221;, &#8220;us&#8221;, or &#8220;our&#8221; throughout these Terms mean Manchester PC Services LTD.<\/p>\n          <\/div>\n        <\/section>\n\n        <!-- 2. Definitions -->\n        <section class=\"mpc-tc-section\" id=\"definitions\">\n          <h2><span class=\"mpc-tc-section-num\">02<\/span> Definitions<\/h2>\n          <p>The following terms have these meanings throughout this document:<\/p>\n          <div class=\"mpc-tc-defs\">\n            <div class=\"mpc-tc-def-term\">&#8220;You&#8221; \/ &#8220;Customer&#8221;<\/div>\n            <div class=\"mpc-tc-def-desc\">The individual or entity placing an order or using our website.<\/div>\n            <div class=\"mpc-tc-def-term\">&#8220;Order&#8221;<\/div>\n            <div class=\"mpc-tc-def-desc\">A request placed by you to purchase one or more Products from us.<\/div>\n            <div class=\"mpc-tc-def-term\">&#8220;Product(s)&#8221;<\/div>\n            <div class=\"mpc-tc-def-desc\">Any goods or services listed for sale on our website.<\/div>\n            <div class=\"mpc-tc-def-term\">&#8220;Contract&#8221;<\/div>\n            <div class=\"mpc-tc-def-desc\">The legally binding agreement between you and us for the sale of Products, formed upon our Order Confirmation.<\/div>\n            <div class=\"mpc-tc-def-term\">&#8220;Website&#8221;<\/div>\n            <div class=\"mpc-tc-def-desc\">manchester-pc.co.uk\/shop and all associated pages.<\/div>\n            <div class=\"mpc-tc-def-term\">&#8220;Consumer&#8221;<\/div>\n            <div class=\"mpc-tc-def-desc\">An individual acting wholly or mainly outside the course of a business, as defined by the Consumer Rights Act 2015.<\/div>\n          <\/div>\n        <\/section>\n\n        <!-- 3. Our Contract -->\n        <section class=\"mpc-tc-section\" id=\"contract\">\n          <h2><span class=\"mpc-tc-section-num\">03<\/span> Our Contract with You<\/h2>\n          <p>Placing an order does not constitute a contract. A legally binding contract is only formed when we send you an <strong>Order Confirmation<\/strong> email confirming that your order has been accepted and dispatched.<\/p>\n\n          <div class=\"mpc-tc-steps\">\n            <div class=\"mpc-tc-step\">\n              <div class=\"mpc-tc-step-num\">1<\/div>\n              <div class=\"mpc-tc-step-line\"><\/div>\n              <div class=\"mpc-tc-step-body\">\n                <strong>You place an order<\/strong>\n                <p>Add items to your basket and complete the checkout process.<\/p>\n              <\/div>\n            <\/div>\n            <div class=\"mpc-tc-step\">\n              <div class=\"mpc-tc-step-num\">2<\/div>\n              <div class=\"mpc-tc-step-line\"><\/div>\n              <div class=\"mpc-tc-step-body\">\n                <strong>Order acknowledgement<\/strong>\n                <p>We send an automated acknowledgement email. This is not acceptance of your order.<\/p>\n              <\/div>\n            <\/div>\n            <div class=\"mpc-tc-step\">\n              <div class=\"mpc-tc-step-num\">3<\/div>\n              <div class=\"mpc-tc-step-line\"><\/div>\n              <div class=\"mpc-tc-step-body\">\n                <strong>Stock &amp; fraud check<\/strong>\n                <p>We verify stock availability and process payment authorisation.<\/p>\n              <\/div>\n            <\/div>\n            <div class=\"mpc-tc-step\">\n              <div class=\"mpc-tc-step-num\">4<\/div>\n              <div class=\"mpc-tc-step-body\">\n                <strong>Order Confirmation<\/strong>\n                <p>We accept your order and dispatch the goods. A contract is formed at this point.<\/p>\n              <\/div>\n            <\/div>\n          <\/div>\n\n          <p style=\"margin-top: 20px;\">We reserve the right to decline any order at our discretion, including where a Product is out of stock, mispriced, or where we reasonably suspect fraud. If we decline your order, you will receive a full refund of any payment taken.<\/p>\n        <\/section>\n\n        <!-- 4. Products & Pricing -->\n        <section class=\"mpc-tc-section\" id=\"products\">\n          <h2><span class=\"mpc-tc-section-num\">04<\/span> Products &amp; Pricing<\/h2>\n\n          <h3>Product Information<\/h3>\n          <p>We take care to display accurate descriptions, images, and specifications. However, minor variations in colour, appearance, or packaging may occur. Product images are for illustrative purposes only.<\/p>\n\n          <h3>Pricing<\/h3>\n          <p>All prices are displayed in <strong>British Pounds Sterling (GBP)<\/strong> and include VAT at the applicable rate unless stated otherwise. We reserve the right to change prices at any time. The price you pay is the price shown at the time your Order Confirmation is issued.<\/p>\n          <div class=\"mpc-tc-highlight\">\n            <p><strong>Pricing errors:<\/strong> If we discover a significant pricing error before dispatching your order, we will contact you and offer the option to purchase at the correct price or cancel for a full refund. We are under no obligation to fulfil an order at an incorrect price.<\/p>\n          <\/div>\n\n          <h3>Availability<\/h3>\n          <p>All Products are subject to availability. Where a Product becomes unavailable after your order is placed, we will notify you promptly and provide a full refund or an agreed alternative.<\/p>\n        <\/section>\n\n        <!-- 5. Payment -->\n        <section class=\"mpc-tc-section\" id=\"payment\">\n          <h2><span class=\"mpc-tc-section-num\">05<\/span> Payment<\/h2>\n          <p>We accept the following payment methods:<\/p>\n          <ul>\n            <li>Visa, Mastercard, and American Express (processed securely via Stripe)<\/li>\n            <li>Klarna (Buy Now, Pay Later \u2014 subject to Klarna&#8217;s own terms and eligibility)<\/li>\n          <\/ul>\n          <p>Payment is taken at the time of checkout. We do not store full card details on our systems \u2014 all payment data is processed by our PCI-compliant payment processors. By submitting payment, you confirm that you are authorised to use the payment method provided.<\/p>\n          <div class=\"mpc-tc-highlight\">\n            <p>We reserve the right to cancel an order where payment is declined, fraudulent activity is suspected, or authorisation is withdrawn after the order is placed.<\/p>\n          <\/div>\n        <\/section>\n\n        <!-- 6. Delivery -->\n        <section class=\"mpc-tc-section\" id=\"delivery\">\n          <h2><span class=\"mpc-tc-section-num\">06<\/span> Delivery<\/h2>\n\n          <h3>Delivery Areas<\/h3>\n          <p>We currently deliver to addresses within the <strong>United Kingdom<\/strong>. International shipping may be available for select items \u2014 contact us for a quote.<\/p>\n\n          <h3>Delivery Times<\/h3>\n          <p>Estimated delivery times are shown at checkout and in your Order Confirmation. These are estimates only and not guaranteed dates. We are not liable for delays caused by carriers, extreme weather, or other circumstances beyond our control.<\/p>\n\n          <h3>Failed Delivery<\/h3>\n          <ul>\n            <li>If delivery is attempted and you are unavailable, the carrier will leave a card or notification with instructions for re-delivery or collection.<\/li>\n            <li>If a parcel is returned to us due to failed delivery, we will contact you. Re-delivery charges may apply.<\/li>\n            <li>Risk of loss passes to you once the goods are delivered to your specified address.<\/li>\n          <\/ul>\n\n          <h3>Ownership<\/h3>\n          <p>Ownership of the Products transfers to you once we have received full payment, even if delivery has already taken place.<\/p>\n        <\/section>\n\n        <!-- 7. Returns & Refunds -->\n        <section class=\"mpc-tc-section\" id=\"returns\">\n          <h2><span class=\"mpc-tc-section-num\">07<\/span> Returns &amp; Refunds<\/h2>\n\n          <h3>Your Right to Cancel (Consumers)<\/h3>\n          <p>If you are a Consumer, you have the right to cancel your order within <strong>14 days<\/strong> of receiving your goods under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, without giving any reason.<\/p>\n          <p>To exercise this right, notify us at <a href=\"mailto:info@manchester-pc.co.uk\">info@manchester-pc.co.uk<\/a> within 14 days. You must return the goods to us within a further 14 days of notifying us. Return postage costs are your responsibility unless the item is faulty or incorrectly sent.<\/p>\n\n          <h3>Condition of Returned Goods<\/h3>\n          <ul>\n            <li>Items must be returned in their original, unused condition with all original packaging, accessories, and documentation.<\/li>\n            <li>We reserve the right to deduct from your refund if the value of the goods has been diminished by handling beyond what is necessary to establish their nature, characteristics, and functioning.<\/li>\n          <\/ul>\n\n          <h3>Refunds<\/h3>\n          <p>Once we receive and inspect your return, we will process your refund within <strong>14 days<\/strong> using the original payment method. Delivery charges are refunded only where you cancel the entire order.<\/p>\n\n          <h3>Faulty or Incorrect Items<\/h3>\n          <p>Under the Consumer Rights Act 2015, if goods are faulty, not as described, or not fit for purpose, you are entitled to:<\/p>\n          <ul>\n            <li>A full refund within 30 days of purchase<\/li>\n            <li>A repair or replacement after 30 days (at our discretion, with one opportunity to repair before you can reject)<\/li>\n            <li>A partial or full refund after 6 months if a repair or replacement is not possible<\/li>\n          <\/ul>\n          <div class=\"mpc-tc-highlight\">\n            <p>These statutory rights are in addition to any manufacturer warranty and are not affected by these Terms.<\/p>\n          <\/div>\n        <\/section>\n\n        <!-- 8. Warranty & Support -->\n        <section class=\"mpc-tc-section\" id=\"warranty\">\n          <h2><span class=\"mpc-tc-section-num\">08<\/span> Warranty &amp; Support<\/h2>\n          <p>All Products sold by us are covered by the <strong>manufacturer&#8217;s warranty<\/strong> for the period stated on the product listing. As an authorised <strong>be quiet!<\/strong> Service Centre and Reseller, we are able to handle warranty claims for be quiet! products directly.<\/p>\n\n          <h3>Warranty Exclusions<\/h3>\n          <ul>\n            <li>Physical damage, accidental damage, or misuse not covered under fair wear and tear<\/li>\n            <li>Damage caused by incorrect installation or use outside of manufacturer guidelines<\/li>\n            <li>Consumable parts (e.g. thermal paste, filters) unless covered by a specific product warranty<\/li>\n            <li>Products with tampered or removed serial numbers or warranty seals<\/li>\n          <\/ul>\n\n          <h3>Making a Warranty Claim<\/h3>\n          <p>Contact us at <a href=\"mailto:info@manchester-pc.co.uk\">info@manchester-pc.co.uk<\/a> with your order number and a description of the fault. We will advise you on the appropriate next steps. Proof of purchase is required for all warranty claims.<\/p>\n        <\/section>\n\n        <!-- 9. Intellectual Property -->\n        <section class=\"mpc-tc-section\" id=\"ip\">\n          <h2><span class=\"mpc-tc-section-num\">09<\/span> Intellectual Property<\/h2>\n          <p>All content on our website \u2014 including text, images, graphics, logos, product descriptions, and code \u2014 is the intellectual property of Manchester PC Services LTD or our licensors, and is protected by UK and international copyright law.<\/p>\n          <p>You may not reproduce, redistribute, republish, or use any content from our website for commercial purposes without our prior written consent. Linking to our website is permitted provided it is done in a fair and lawful manner and does not suggest endorsement.<\/p>\n          <p>Third-party trademarks (including the be quiet! brand) belong to their respective owners and are used with permission. Unauthorised use of such marks is prohibited.<\/p>\n        <\/section>\n\n        <!-- 10. Acceptable Use -->\n        <section class=\"mpc-tc-section\" id=\"acceptable-use\">\n          <h2><span class=\"mpc-tc-section-num\">10<\/span> Acceptable Use<\/h2>\n          <p>When using our website, you agree not to:<\/p>\n          <ul>\n            <li>Use our site in any way that breaches applicable law or regulation<\/li>\n            <li>Transmit any unsolicited or unauthorised advertising or promotional material<\/li>\n            <li>Knowingly introduce viruses, trojans, worms, or other malicious or harmful material<\/li>\n            <li>Attempt to gain unauthorised access to any part of our website, server, or connected systems<\/li>\n            <li>Engage in scraping, data-mining, or automated data collection without our written consent<\/li>\n            <li>Impersonate any person or misrepresent your affiliation with any person or entity<\/li>\n          <\/ul>\n          <p>Breach of this clause may result in your access to the website being immediately terminated and, where appropriate, reported to relevant law enforcement authorities.<\/p>\n        <\/section>\n\n        <!-- 11. Your Account -->\n        <section class=\"mpc-tc-section\" id=\"account\">\n          <h2><span class=\"mpc-tc-section-num\">11<\/span> Your Account<\/h2>\n          <p>When you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.<\/p>\n          <ul>\n            <li>You must provide accurate and up-to-date information when registering.<\/li>\n            <li>You must notify us immediately if you suspect any unauthorised use of your account.<\/li>\n            <li>We reserve the right to suspend or terminate accounts that breach these Terms or engage in fraudulent activity.<\/li>\n            <li>Accounts are personal to you and must not be transferred to or used by any other person.<\/li>\n          <\/ul>\n        <\/section>\n\n        <!-- 12. Limitation of Liability -->\n        <section class=\"mpc-tc-section\" id=\"liability\">\n          <h2><span class=\"mpc-tc-section-num\">12<\/span> Limitation of Liability<\/h2>\n          <p>Nothing in these Terms limits or excludes our liability for:<\/p>\n          <ul>\n            <li>Death or personal injury caused by our negligence<\/li>\n            <li>Fraud or fraudulent misrepresentation<\/li>\n            <li>Any liability that cannot be excluded or limited under UK law<\/li>\n            <li>Statutory rights of Consumers under the Consumer Rights Act 2015<\/li>\n          <\/ul>\n          <p>Subject to the above, and to the fullest extent permitted by law, our total liability to you in connection with these Terms or any Contract shall not exceed the total amount paid by you for the relevant Product(s).<\/p>\n          <div class=\"mpc-tc-highlight\">\n            <p>We are not liable for any indirect, consequential, incidental, or special losses, including loss of profit, loss of data, or loss of business opportunity, even if we have been advised of their possibility.<\/p>\n          <\/div>\n        <\/section>\n\n        <!-- 13. Third-Party Links -->\n        <section class=\"mpc-tc-section\" id=\"third-party\">\n          <h2><span class=\"mpc-tc-section-num\">13<\/span> Third-Party Links &amp; Services<\/h2>\n          <p>Our website may contain links to third-party websites or integrate third-party services (e.g. payment processors, shipping carriers). These are provided for your convenience only. We have no control over third-party sites and accept no responsibility for their content, privacy practices, or accuracy.<\/p>\n          <p>Accessing a linked site is entirely at your own risk. We recommend reviewing the terms and privacy policies of any third-party sites you visit.<\/p>\n        <\/section>\n\n        <!-- 14. Privacy -->\n        <section class=\"mpc-tc-section\" id=\"privacy\">\n          <h2><span class=\"mpc-tc-section-num\">14<\/span> Privacy &amp; Data Protection<\/h2>\n          <p>Your personal data is processed in accordance with our <a href=\"\/shop\/privacy-policy\/\">Privacy Policy<\/a>, which forms part of these Terms. By using our website or placing an order, you acknowledge that you have read and understood our Privacy Policy.<\/p>\n          <p>We are committed to handling your data lawfully, fairly, and transparently under the UK GDPR and Data Protection Act 2018.<\/p>\n        <\/section>\n\n        <!-- 15. Governing Law -->\n        <section class=\"mpc-tc-section\" id=\"governing-law\">\n          <h2><span class=\"mpc-tc-section-num\">15<\/span> Governing Law &amp; Disputes<\/h2>\n          <p>These Terms and any Contract formed under them are governed by and construed in accordance with the <strong>laws of England and Wales<\/strong>. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.<\/p>\n          <p>If you are a Consumer, you may also have rights under the laws of the country in which you reside, which these Terms do not affect.<\/p>\n          <div class=\"mpc-tc-highlight\">\n            <p><strong>Dispute resolution:<\/strong> We prefer to resolve disputes informally. If you have a complaint, please contact us first at <a href=\"mailto:info@manchester-pc.co.uk\">info@manchester-pc.co.uk<\/a>. If we cannot reach a resolution, you may refer the matter to an Alternative Dispute Resolution (ADR) body or seek a remedy through the courts.<\/p>\n          <\/div>\n        <\/section>\n\n        <!-- 16. Changes to Terms -->\n        <section class=\"mpc-tc-section\" id=\"changes\">\n          <h2><span class=\"mpc-tc-section-num\">16<\/span> Changes to These Terms<\/h2>\n          <p>We may update these Terms from time to time to reflect changes in law, our services, or business practices. The revised Terms will be posted on this page with an updated &#8220;Last updated&#8221; date. Continued use of our website after changes are published constitutes acceptance of the revised Terms.<\/p>\n          <p>For significant changes, we will notify registered account holders by email or via a prominent notice on our website.<\/p>\n        <\/section>\n\n        <!-- 17. Contact -->\n        <section class=\"mpc-tc-section\" id=\"contact\">\n          <h2><span class=\"mpc-tc-section-num\">17<\/span> Contact Us<\/h2>\n          <p>If you have any questions about these Terms, wish to make a complaint, or need to contact us about an order, please get in touch using the details below.<\/p>\n          <div class=\"mpc-tc-contact-card\">\n            <h3>Manchester PC Services LTD<\/h3>\n            <div class=\"mpc-tc-contact-row\">\n              <span class=\"mpc-tc-contact-icon\" aria-hidden=\"true\">\u2302<\/span>\n              <div>\n                <span class=\"mpc-tc-contact-row-label\">Address<\/span>\n                <span>Cariocca Enterprises, 2 Sawley Road, Miles Platting, Manchester, M40 8BB<\/span>\n              <\/div>\n            <\/div>\n            <div class=\"mpc-tc-contact-row\">\n              <span class=\"mpc-tc-contact-icon\" aria-hidden=\"true\">\u2709<\/span>\n              <div>\n                <span class=\"mpc-tc-contact-row-label\">Email<\/span>\n                <a href=\"mailto:info@manchester-pc.co.uk\">info@manchester-pc.co.uk<\/a>\n              <\/div>\n            <\/div>\n            <div class=\"mpc-tc-contact-row\">\n              <span class=\"mpc-tc-contact-icon\" aria-hidden=\"true\">\u260e<\/span>\n              <div>\n                <span class=\"mpc-tc-contact-row-label\">Phone<\/span>\n                <a href=\"tel:01618201992\">0161 820 1992<\/a>\n              <\/div>\n            <\/div>\n            <div class=\"mpc-tc-contact-row\">\n              <span class=\"mpc-tc-contact-icon\" aria-hidden=\"true\">\u23f1<\/span>\n              <div>\n                <span class=\"mpc-tc-contact-row-label\">Hours<\/span>\n                <span>Monday \u2013 Friday &nbsp;09:00 \u2013 17:30<\/span>\n              <\/div>\n            <\/div>\n          <\/div>\n        <\/section>\n\n      <\/div><!-- \/mpc-tc-content -->\n\n      <!-- Sidebar ToC -->\n      <aside class=\"mpc-tc-toc\" aria-label=\"Table of Contents\">\n        <div class=\"mpc-tc-toc-header\">\n          <span class=\"mpc-tc-toc-icon\" aria-hidden=\"true\">\u2630<\/span>\n          <h2>Contents<\/h2>\n        <\/div>\n        <nav>\n          <a href=\"#about\"><span class=\"toc-num\">01<\/span>About Us<\/a>\n          <a href=\"#definitions\"><span class=\"toc-num\">02<\/span>Definitions<\/a>\n          <a href=\"#contract\"><span class=\"toc-num\">03<\/span>Our Contract<\/a>\n          <a href=\"#products\"><span class=\"toc-num\">04<\/span>Products &amp; Pricing<\/a>\n          <a href=\"#payment\"><span class=\"toc-num\">05<\/span>Payment<\/a>\n          <a href=\"#delivery\"><span class=\"toc-num\">06<\/span>Delivery<\/a>\n          <a href=\"#returns\"><span class=\"toc-num\">07<\/span>Returns &amp; Refunds<\/a>\n          <a href=\"#warranty\"><span class=\"toc-num\">08<\/span>Warranty &amp; Support<\/a>\n          <a href=\"#ip\"><span class=\"toc-num\">09<\/span>Intellectual Property<\/a>\n          <a href=\"#acceptable-use\"><span class=\"toc-num\">10<\/span>Acceptable Use<\/a>\n          <a href=\"#account\"><span class=\"toc-num\">11<\/span>Your Account<\/a>\n          <a href=\"#liability\"><span class=\"toc-num\">12<\/span>Limitation of Liability<\/a>\n          <a href=\"#third-party\"><span class=\"toc-num\">13<\/span>Third-Party Links<\/a>\n          <a href=\"#privacy\"><span class=\"toc-num\">14<\/span>Privacy<\/a>\n          <a href=\"#governing-law\"><span class=\"toc-num\">15<\/span>Governing Law<\/a>\n          <a href=\"#changes\"><span class=\"toc-num\">16<\/span>Policy Changes<\/a>\n          <a href=\"#contact\"><span class=\"toc-num\">17<\/span>Contact Us<\/a>\n        <\/nav>\n      <\/aside>\n\n    <\/div><!-- \/mpc-tc-layout -->\n\n  <\/div><!-- \/mpc-tc-shell -->\n<\/div>\n\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Manchester PC Services LTD &nbsp;\u00b7&nbsp; England &amp; Wales Terms &amp; Conditions Last updated: March 10, 2026 Consumer Rights Act 2015<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_yoast_wpseo_focuskw":"","_yoast_wpseo_title":"Terms & Conditions | Manchester PC","_yoast_wpseo_metadesc":"The terms and conditions for buying from Manchester PC: orders, payment, delivery, returns, warranties and your rights when shopping with us online.","footnotes":""},"class_list":["post-38076","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Terms &amp; Conditions | Manchester PC<\/title>\n<meta name=\"description\" content=\"The terms and conditions for buying from Manchester PC: orders, payment, delivery, returns, warranties and your rights when shopping with us online.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.manchester-pc.co.uk\/shop\/terms-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Terms &amp; 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